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Back To List FAQ(s) found under  1. pdfDocsShowing 39 Of 41 Prev  |  Next

KB 55 - pdfDocs Desktop 3.x requires Microsoft .NET Framework 3.5 at time of installation

Product
pdfDocs Desktop 3
Article Name
pdfDocs Desktop 3 requires Microsoft .NET Framework 3.5 at time of installation
Version
3.x
Summary
 
Please Note:
 
This knowledge base article is ONLY relevant to clients who are upgrading to or performing a fresh installation of pdfDocs Desktop 3.
 
Microsoft .NET Framework 3.5
 
With the continued advancement of pdfDocs Desktop, we are pleased to say pdfDocs Desktop 3 will be taking advantage of the latest technologies available to us.
 
For information on benefits gained by this upgrade, please refer to Microsoft .NET webpage.
 
Fresh Installation of pdfDocs Desktop 3
 
During the attempted installation of pdfDocs Desktop 3, the installer will check for Microsoft .NET Framework 3.5. If not installed, it will warn you that .NET 3.5 needs to be installed.
 
The installation will stop at this point.
 
Microsoft .NET Framework 3.5 needs to be installed first, then the installer for pdfDocs Desktop 3.x will need to be re-run.
 
Upgrades to pdfDocs Desktop 3
 

For upgrades from versions prior to pdfDocs Desktop 3.x, during the attempted installation of pdfDocs Desktop 3, the installer will check for Microsoft .NET Framework 3.5. If not installed, it will warn you that .NET 3.5 needs to be installed.

The installation will continue.

Once pdfDocs Desktop 3 is installed, each time the application is launched, the application will again check to see if .NET 3.5 is installed.

If this check determines that .NET 3.5 isn’t installed, a warning message will be presented to the user and pdfDocs Desktop 3 will not launch.

This scenario may occurr if the current installed version of Microsoft .NET Framework 3.5 is corrupt in some manner.

 

 

Please refer to you internal IT help for assistance.

 
For the installation of Microsoft .NET Framework 3.5, please review the available options below.
 
Workaround
Not Applicable
Solution
 
.NET Framework 3.5 - Full Redistributable Package
 
This download contains the entire .NET Framework 3.5 and is a good option for pushing out the installer to many machines.
 
 
 
.NET Framework 3.5 - Online Installer
 
This download is a bootstrapper installer for .NET Framework 3.5. It will detect what components are already installed, and only download what is required for your system. If .NET Framework 2.0 is already installed, only the 3.0 and 3.5 components will be required to be downloaded.
 
An internet connection is required for this option.
 
 
 
Windows Installer 3:
 
To install .NET Framework 3.5, Windows Installer 3 or higher is required. The .NET Framework 3.5 installation packages will automatically detect for Windows Installer 3. If you require Windows Installer 3, the link is provided below.
 
 




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