Browse by Category
1. pdfDocs (41)
pdfDocs Knowledgebase...

2. Installation (4)
Installation knowledgebase...

3. Citrix/Terminal Server (1)
Hints & tips for Citrix & Terminal Server Users

4. Other Products (17)
All other DocsCorp products


Search for Answers
Intelligent FAQ Search. Type in your keywords to search for the answers you need.

Customer Helpdesk
Can't find the answers you need?
Click for our Customer Helpdesk.



Back To List FAQ(s) found under  4. Other ProductsShowing 16 Of 17 Prev  |  Next

KB 62 - Error opening a compareDocs comparison

Product
pdfDocs CompareDocs
Article Name
Error ”There was an error opening the file”, while trying to open the output file saved from compareDocs
Version
All versions
Summary
The above error message appears, while trying to view a Word comparison report from compareDocs or trying to open a saved Word comparison report by double clicking on the document.
This is caused due to Microsoft updates which are related with office compatibility pack 2007.
Only applies to following environments:
  •      Windows 2000 Server
  •      Microsoft Office Word 2003 SP3
  •      Office compatibility pack 2007
Workaround
Please contact DocsCorp support team (support@docscorp.com ) to provide information on a workaround.
Solution
No Solution – waiting for Microsoft fixes




Is this FAQ helpful? Average Ratings: Not rated
Printer Friendly Version
Tell A Friend

Related FAQs In This Category
• KB31 - pdfDocs formFiller - Unable to open previous versions of PDF forms in formFiller
• KB 62 - Error opening a compareDocs comparison